What is Amazon Flex Insurance? (2023)

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What is Amazon Flex Insurance?

It’s safe to say that while 2020 was a tough year for many industries, eCommerce and the home delivery market has flourished. Amazon’s earnings in Q3 this year increased a whopping 37% compared to Q3 of 2019, and with more people than ever considering using their vehicles to generate extra income, you may be thinking about picking up some extra work with them.

When thinking about Amazon Flex UK insurance, you may be wondering what you’ll need to get started, and for what exactly you are and aren't covered—delivery driving is a risky business after all, and you may have already found finding quotes online difficult as larger insurers sometimes shy away from offering policies.

We've put together a guide on how much you can expect to earn while driving for Amazon Flex UK, well worth a read if you're wondering whether or not it's worth it.

This article will cover everything you need to know regarding Amazon Flex insurance here—naturally starting with your Hire and Reward Courier Car insurance. Our partners at QuoteZone work with a number of courier insurance businesses, so if you might like to know what a policy could look like for you fill out a quote form, and they’ll put you in touch with insurers who specialise in protecting delivery drivers and couriers.

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Note: wording on the Flex website is extremely unclear—we've reached out to Amazon multiple times for comment on various key questions. The terms of service we referenced from is a copy of the 2017-2018 contract—we've contacted Amazon to request an updated copy.

What Insurance Do I Need To Drive For Amazon?

All Amazon Flex drivers will need a form of commercial insurance to cover their delivery driving, typically referred to as hire & reward. It’s a legal requirement to have this in the UK for a motorist paid to make deliveries. While Amazon may provide this hire & reward cover while on the job (e.g. via 'Amazon Flex') it's critical to ensure you have this cover, as well as social, domestic and pleasure (SD&P) insurance for personal driving (including 'commuting' cover to protect the drive to the depot and back home again at the end of your shift).

(Video) Amazon Scrap FREE insurance!

Flex’s FAQ’s have a clear (but extremely short) answer to the question about what insurance you’ll need—either “Business Class 3 or Commercial” Vehicle insurance.

Some insurers define things slightly differently, so make sure to check ahead of time

The definition of Business Class 3 can vary—many define it as being designed for someone travelling between business locations (i.e. office to office, not from a depot to somebody’s home with multiple stops along the way), so please be sure that your SD&P business use provider is happy for you to drive with Flex—many insurers simply don't cover vehicles used for any form of courier work, so don't be surprised if you're turned away (even if Amazon is technically covering the delivery driving.)

Having a commercial insurance policy with hire & reward, on the other hand, is much less likely to cause confusion—but it's expensive and not everyone will need their own hire & reward policy. But if you are signed up to a commercial car policy (e.g. because you do other courier work), and have specified you’ll be working as a courier, then you should be good to go—your provider should have included your hire & reward cover within your policy assuming you've been clear about what you'll be doing. Claims should still go to Amazon if an accident occurred while you were driving with Flex, of course. (Most drivers will rely on Amazon's hire & reward, and not have their own hire & reward, however, unless they are doing delivery driving for another company or were not eligible for Amazon's cover.)

If looking for your own hire & reward, be cautious of “pay-as-you-go”/”top-up” providers like Zego. Some of these policies will only cover you while you're working, and many . You may risk voiding your SD&P coverage if your insurer doesn't accept PAYG coverage as valid, so be sure to confirm with your vehicle insurance provider that they're happy for you to work for Flex with business use/commercial cover from Zego.

If you have any doubts, we've put together a list of the UK's largest car insurance businesses that do/don't accept top-up coverage as valid.

Once your personal insurance is sorted, you may be wondering what insurances Amazon provides for its drivers. The good news is that Amazon Flex’s insurance policy is actually one of the best on the market, and doesn’t cost its drivers a penny.

What Do I Need For Amazon Flex Insurance?

Amazon’s Flex insurance policy seems to be fairly simple, but it can be difficult to get a definitive answer online. The Amazon Flex Terms of Service do however give us the answers we’re looking for.

Firstly, Amazon is clear that you must hold adequate insurance before driving for them, and be able to present proof upon request. While this isn’t surprising (driving without valid insurance is illegal) they are clear that you are not eligible for Amazon’s Flex insurance if you don’t hold an appropriate policy—meaning if you are involved in an incident while driving for Amazon, and not sufficiently insured, you won’t be covered.

There are a few more requirements you must meet before being eligible for Flex insurance:

  • Own your own vehicle registered to your home address in the UK
  • Hold a valid driving licence
  • No prior offences or convictions leading to a driving suspension in the last 5 years

If you don’t meet these criteria, it doesn’t mean you aren’t eligible to work with Flex entirely—just that you’ll need to sort out your own hire & reward policy to be able to work—but keep in mind that Amazon may not hire you in the first place if you don’t satisfy the requirements.

What Am I Covered For By Amazon Flex Insurance?

Covered For
Damages caused while driving to third parties when you’re working for Amazon
Damages to your vehicle while you’re working for Amazon

It’s important to understand how Amazon defines when you are and aren’t working for them—your coverage starts when you arrive at the depot to collect packages from them, and ends either when you successfully finish your final delivery or when you’ve returned to the depot to return any undelivered goods. If an accident occurs in between these times, then you’re covered by Amazon.

Amazon Flex insurance doesn’t seem to cover the commute between home to depot and last delivery to home, so a driver should ensure they’ve declared and paid for commuting with their SD&P provider.

(Video) Worked Amazon Flex 2022 - Start to finish on what to do, how to do and completing a block

If an accident occurs and there’s another vehicle involved, Amazon should take care of damages to the other vehicle—provided you still meet the criteria for Amazon's coverage (held your own qualifying vehicle insurance policy, were 'on the clock' for Amazon).

There is some confusion as to the "doubling up" of your insurances here—we've reached out to Amazon Flex for comment regarding if and when a driver's own Hire and Reward coverage might be required for claims. They've yet to respond as of writing.

What Am I Not Covered For By Amazon Flex Insurance?

Not Covered For
Social, Domestic & Pleasure Driving
Any incident while your vehicle is being let to someone else
Carriage of passengers for reward
Carrying more/heavier trailers than permitted by law

The Terms of Service are fairly clear here—if you aren't in the process of completing work for Amazon (either delivering parcels or returning undelivered goods to the depot) then you aren't covered by their policy. Considering what you are covered for (and the fact that it's free) it's hard to complain.

There’s an additional point to note with not being covered for SD&P—if you deviate from your Amazon route (for example to run a personal errand or complete a task for another business) then you will not be covered, so keep this in mind if you’re delivering packages and considering picking something up from the shop or completing a delivery for another company.

Why do I need my own Business Use Class 3/Commercial Insurance policy if I'm covered by Amazon Flex?

Apart from the fact that it's a requirement of signing up to drive for Flex, many SD&P insurers will not cover drivers who work as couriers or delivery drivers due to the additional risks they're exposed to. This could create tricky circumstances for drivers (and potentially Amazon) if a driver has their coverage voided as a result of driving for Amazon.

As a result, Amazon insists all drivers hold the appropriate cover, even though Amazon covers them while on the clock. This means that you should remain covered at all times, irrespective of whether or not you're driving for Amazon.


Where can I find Amazon Flex jobs?

Download the Amazon Flex app UK to see whether or not Amazon is hiring for drivers near you.

What's the best Amazon Flex UK forum for drivers?

As a Flex driver you have a few choices to communicate with your fellow Amazon Flex UK drivers—try the Flex section of UberPeople or the subreddit r/AmazonFlexDrivers.

Where can I find the Amazon Flex app download?

Click here and it'll take you through the process (works on both both iOs and Android!). Otherwise, it should be in the store of any up-to-date iOS or Android device.

Working for Amazon Flex London

Working for Amazon Flex London can be extremely lucrative—but do keep in mind that your insurance costs will be considerably higher than the rest of the country due to the additional risk of accident.

What Next?

If you are thinking of working for Amazon (or other delivery/courier businesses) check out our full guide to Courier insurance to learn more about the different coverages that can protect you, your vehicle and your packages while you’re on the move.

Our guides to the likes of Uber, Deliveroo, JustEat, and UberEats may also prove useful if you’re considering using your vehicle for more than just Amazon.

And finally, if you’re ready to become a Flex driver and want to get your insurance sorted, our partners at QuoteZone can help you get started— just fill out a quote form and they’ll help you gather quotes from a number of the UK’s leading delivery driver insurers.

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(Video) Amazon Flex What Insurance Do I Need?

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What is Amazon Flex Insurance? ›

The Amazon Commercial Auto Insurance Policy includes auto liability coverage of $1,000,000, uninsured motorist/under-insured motorist coverage, and contingent comprehensive and collision coverage (passengers are not covered). This policy is provided at no cost, in all states besides New York.

Do you get insurance with Amazon Flex? ›

The Amazon Commercial Auto Insurance Policy includes auto liability coverage of $1,000,000, uninsured motorist/under-insured motorist coverage, and contingent comprehensive and collision coverage (passengers are not covered). This policy is provided at no cost, in all states besides New York.

What insurance do I need Amazon Flex? ›

To drive for Amazon Flex, you'll need Hire & Reward insurance. This is a type of commercial auto insurance policy that covers you for making deliveries in exchange for money. You'll also need Social, Domestic & Pleasure insurance. This is the usual personal auto insurance policy you'll have on your vehicle at home.

What does Flex insurance cover? ›

A flexible benefit plan is a tax advantaged insurance coverage that allows employees to select from a pool of choices. Potential choices include cash, retirement plan contributions, vacation days, and insurance.

What happens if you get in an accident while doing Amazon Flex? ›

Amazon Flex insurance policies cover liability up to $1 million, comprehensive coverage up to $50,000, and underinsured or uninsured drivers coverage up to $1 million. Victims can file claims and obtain compensation for damages stemming from the accident, like lost wages, medical bills, and lower earning capacity.

Does Amazon automatically give you insurance? ›

Taking care of our employees' health and wellness is a priority. That's why we offer medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position.

What are the disadvantages of working with Amazon Flex? ›

The Disadvantages
  • Hard to consistently get shifts.
  • Unlike ride-sharing apps, you have to compete with a pool of hundreds of drivers to pick up shifts.
  • The time blocks may not always be reasonable to complete a larger number of deliveries.
Apr 25, 2022

Do Flex workers at Amazon get benefits? ›

You still have all the benefits of a regular employee, including: A consistent hourly pay rate. Overtime pay after 40 hours per week. Retirement Savings, Employee Assistance Program, Employee Discount and more.

Does Amazon Flex pay fuel? ›

You are responsible for your own expenses and the costs you incur while making deliveries for Amazon Flex. However, Amazon Flex delivery partners are eligible to sign up for Collective Benefits and receive exclusive access to fuel discounts from top providers such as Shell, Esso, and Morrisons.

Do you have to take Amazon insurance? ›

First, Who Needs to Get Insurance? You are required to obtain and maintain commercial liability insurance within 30 days after exceeding $10,000 in gross proceeds in sales in one month on Amazon.com, or if otherwise requested by Amazon.

Are flex plans worth it? ›

Are Flexible Spending Accounts worth it? Yes, as long as you have somewhat predictable medical expenses each year, and/or dependent care expenses. You can expect to save around 20- 25% in taxes on every dollar you put in. As your income rises, your savings increase.

How does Flex plan work? ›

A Flexible Spending Account (FSA, also called a “flexible spending arrangement”) is a special account you put money into that you use to pay for certain out-of-pocket health care costs. You don't pay taxes on this money. This means you'll save an amount equal to the taxes you would have paid on the money you set aside.

Is Flex spending worth it? ›

An FSA won't lower the actual costs of your healthcare expenses. Its real money-saving benefit comes from tax savings: Your contributions to an FSA are pre-tax, meaning they lower your taxable income, saving you money on taxes in the long-run.

Does Amazon Flex ask for car insurance? ›

What kind of coverage do I need to drive for Amazon Flex? You'll need a liability insurance policy to drive in your state, but each state has specific liability coverage requirements. The table below shows liability coverage requirements in each state.

Does Amazon track Flex drivers? ›

Does Amazon Flex Track Mileage? Currently, the official Amazon Flex app (often referred to as the “Rabbit”) does not have a built-in mileage tracking method. If you want to maximize your tax savings, you will need to download a separate mileage tracking app.

How do I know if Amazon Flex fired me? ›

How Do You Know if Your Amazon Flex Account is Deactivated?
  1. Deactivation Email. Amazon will send you an email that explains the reasons for their decision. ...
  2. Inability to Log In. ...
  3. Inactivity. ...
  4. Violated Harassment Policy. ...
  5. Driving Under the Influence. ...
  6. Missing Delivery Blocks. ...
  7. Customer Complaints. ...
  8. Outdated Driving Documents.
Apr 3, 2023

How soon do you get insurance with Amazon? ›

Full-time Amazon employees receive comprehensive medical benefits from day one – their first day on the job. It's part of a full range of benefits including prescription drug, dental, and vision plans that are offered to Amazonians and eligible family members including domestic partners and their children.

What is Amazon insurance called? ›

The Amazon Expert Protection Plan covers your products from accidental damage from day one after the effective date, since this type of damage is not covered by a manufacturer's warranty.

How much does Amazon charge for insurance? ›

Monthly General Liability insurance costs for amazon seller

Exploregeneral liability insurance costs. Most of our customers can expect to pay: Between $23 and $31 per month.

Can you live off working for Amazon Flex? ›

The good thing about working in the company is that you're not restricted in the number of hours that you can put in with Amazon Flex; it also means that you have the potential to earn a living there full-time. What's more, you are free to work whenever, even seven days a week, if you want to.

How many hours of Amazon Flex can you do per week? ›

Depending on location and available hours, these schedules range between 10 and 40 hours each week, with the benefits packages matching the number of hours worked.

How much can you make in a week with Amazon Flex? ›

Amazon Flex Delivery Driver Salary
Annual SalaryWeekly Pay
Top Earners$64,500$1,240
75th Percentile$42,500$817
25th Percentile$31,500$605

Is Amazon Flex stressful? ›

Drivers say they are under a lot of pressure at times. There can be large loads of packages to deliver on routes that take them through high traffic areas. This makes their task more than a little daunting.

Does Amazon Flex pay for extra time? ›

Some Amazon Flex workers make $18 to $25 per hour, but they don't get benefits, overtime, or compensation for being injured on the job.

Is Amazon Flex considered a real job? ›

It's simple: you're an independent contractor. You use your own vehicle to deliver packages for Amazon as a way of earning extra money to move you closer to your goals.

How far does Amazon Flex send you? ›

It can be 5-20 mile radius. They usually give you plenty of time and I finish my blocks an hour early. They never take drive time and traffic at certain times of the day, into consideration. I was given routes that should've taken 3 hours, and they were talking me 5 hours at times.

Do you pay a lot of taxes with Amazon Flex? ›

We've spent a lot of time talking about the downsides. Now, we finally get to dig into the good news: you don't get taxed all your Amazon Flex earnings. You should only ever pay taxes on your net business income — the amount you have left after subtracting all your expenses.

How many Amazon Flex blocks can you do in a day? ›

How Many Amazon Flex Blocks Can You Do in a Day? You can do as many Amazon Flex blocks as you want each day. However, there's a caveat involved here. The caveat is that Amazon won't let you work more than eight total hours per day.

Do Amazon drivers get insurance and benefits? ›

Competitive Pay and Training for Delivery Drivers We offer competitive pay, paid time off from day 1, health, dental and vision insurance and a 401K. Plus, you can earn bonuses and increase your pay rate for meeting attendance, safety and delivery goals. No experience is necessary to be an Amazon DSP delivery driver.

Is Amazon insurance expensive? ›

Amazon seller insurance costs vary and depend on the type of coverage you're getting. Our general liability insurance customers paid an average of $88 a month for coverage.

How many hours do you have to work at Amazon to get insurance? ›

Are part-time employees eligible for benefits? Yes, Amazon employees working for 20 hours or more are eligible for benefits. These may include life and disability insurance, dental and vision insurance, and funding for medical insurance.

How much should I put in my flex account? ›

If your out-of-pocket medical bills typically amount to $221 a month or more — or roughly $2,650 a year — consider contributing the maximum to your FSA. If your medical expenses are generally low, contributing the total of your approximate copays, dental and vision expenses for next year is probably enough.

What is the best flex plan? ›

The BESTflex Plan is an easy way for you to set aside a portion of your earnings, and use it to pay for insurance, health care and daycare expenses. The money you set aside in the BESTflex Plan is free from payroll taxes, so you save approximately 30 percent* in taxes for each dollar you contribute.

Does Flex pay affect credit score? ›

For U.S. residents: When you apply for Epic FlexPay at checkout, a “soft” credit inquiry occurs to verify your identity and determine your eligibility for financing. A soft credit inquiry doesn't affect your credit score.

What is the Flex monthly fee? ›

How Does Flex Make Money? Flex runs on a monthly membership model, charging $14.99 per month for its services. There are no fees on flex though, so you'll only ever pay that flat rate. As mentioned above, missing payments will halt your account, but you won't get hit with any extra expenses.

How much does Flex cost a month? ›

Flex credit line amounts vary per user based on eligibility.
How much does Flex cost?
Payment MethodPayment TypeYou Pay
Debit CardMembership fee$14.99
Credit Card1st payment$515.00
2nd payment$515.00
Membership fee$14.99
2 more rows
Mar 29, 2023

Does Flex have a monthly fee? ›

What does it cost? There's no scary interest rate with flex. You get monthly rent flexibility with one flat fee of 19.99 a month. How does it work?

What is the downside of FSA? ›

Disadvantages. The amount you can contribute is less than in an HSA. You lose money if you don't use the contributions to pay for qualified health expenses within the plan year. You can't grow FSA contributions by investing them in stocks.

What happens to unused flex spending money? ›

Where does the money go? Unused FSA money returns to your employer. The funds can be used towards offsetting administrative costs incurred during the plan year, employers can also reduce annual premiums in the next FSA year, or funds must be equally distributed to employees who enroll in an FSA for the next year.

How many packages are in a 3 hour block? ›

You'll find that each block differs regarding how many packages you need to deliver. It depends on your area, time of day, and the route. However, you can expect to deliver somewhere between 35 to 80 orders during an average three-hour Flex block.

Does Amazon Flex pay daily? ›

You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances. You can choose which days of the week are best for you, and you can also change your days at any time. For blocks completed from Sunday to Thursday, earnings are available on your next payment day.

Why do some Amazon Flex blocks pay more? ›

Base pay on Flex is roughly $18 an hour. Amazon will sometimes offer increased rates, or surge pricing, to entice drivers to pick up a shift. Blocks with surge rates are typically in high demand and can pay up to $35 an hour.

Does Amazon Flex have a dress code? ›

Since Amazon does not require Flex drivers to wear any official uniform, the vest is especially important for safety and security.

Can you listen to music as an Amazon delivery driver? ›

Delivering packages means you have the freedom to really be yourself. When you're on the road with Flex, there are no passengers. Listen to your favorite music or podcast and work how you want. You own the delivery experience.

What is Amazon Flex time shifts? ›

Flexible Schedules and Shifts

You don't have to be stuck working the same hours over and over again. We let you choose your own shifts, so you can decide how flexible you want your schedule to be. How it works. Easily use an Amazon app to select available shifts. Work as little as 4 hours per week.

What happens if you miss a shift at Amazon Flex? ›

You would have to call the ERC( EMPLOYMENT RESOURCE LINE). Amazon operates on a point system. Just as long as you don't exceed the points you are good. Talk to your group manager before you miss work if possible, call in asap and apply Unpaid Time Off if you have it.

What can stop you from working for Amazon Flex? ›

After you pass the criminal check, you can start your route and earn money. Choose from different types of deliveries or do more than one kind at a time. If you have a felony history, you may not be eligible to drive for Amazon Flex. Most misdemeanors will receive clearance.

Does Amazon Flex count as income? ›

Get your 1099-NEC from Amazon Flex

Both types of forms report your annual earnings. They're also sent out to the IRS. As long as you made more than $600 on Amazon Flex in the previous year, you should expect a 1099-NEC by January 31.

Is delivering for Amazon Flex worth it? ›

Amazon Flex is worth working for if you want a flexible side gig that pays around $20 per hour on average. It's also a good side gig if your vehicle is fuel efficient and you prefer delivering packages instead of delivering food or being a rideshare driver.

How much does Amazon Flex guarantee pay? ›

Amazon Flex drivers are guaranteed to be paid at least minimum wage for each hour worked. So, if your hourly wage is $25 per hour, but you only deliver one package in two hours' time, you'll still get paid (at least) $25 for your work.

Can my wife use my Amazon Flex? ›

You will both need separate accounts if you both want to do Amazon Flex. You will end up with different delivery areas.

Does Amazon Flex track your miles? ›

Amazon Flex Mileage Tracking Tip #5: OCR Receipt Scanning Makes Expense Tracking a Breeze. While mileage tracking is critically important, Amazon Flex drivers can also use TripLog to track their business expenses and income.

How much can you make with Amazon Flex per week? ›

As it turns out, Amazon Flex drivers are limited to working 40 hours per week. Drivers won't get assigned more than 8 hours of work per day, and most times it will be less than that. If we take the $23.35 per hour figure and apply it to a full 40-hour week, a very busy Flex driver will earn about $934.00 per week.

How many deliveries can you do a day with Amazon Flex? ›

How Many Amazon Flex Blocks Can You Do in a Day? You can do as many Amazon Flex blocks as you want each day.

How much can you make in a day for delivering for Amazon Flex? ›

How much will I earn with Amazon Flex? Most delivery partners earn $18 - $25 per hour delivering with Amazon Flex. Actual earnings will depend on your location, any tips you receive, how long it takes you to complete your deliveries, and other factors.

How long do Amazon Flex take? ›

Delivery blocks are typically 3-6 hours. Prime Now and Amazon Fresh: Pick up groceries or household items from an Amazon delivery station and deliver directly to customers. Delivery blocks are typically 2-4 hours.

Which Amazon Flex pays the most? ›

What are Top 5 Best Paying Related Amazon Flex Delivery Driver Jobs in the U.S.
Job TitleAnnual SalaryMonthly Pay
Telecommute Owner Operator Amazon$170,927$14,243
Contractual Owner Operator Amazon$169,593$14,132
Virtual Owner Operator Amazon$168,932$14,077
Permanent Owner Operator Amazon$168,869$14,072
1 more row

How many hours a week minimum for Amazon Flex? ›

Fixed and Flexible

Depending on location and available hours, these schedules range between 10 and 40 hours each week, with the benefits packages matching the number of hours worked.

Does Amazon Flex reimburse gas? ›

Amazon Flex doesn't pay drivers for gas or reimburse your for mileage. This is because Amazon Flex drivers are independent contractors who are responsible for covering fuel costs, vehicle repairs, and other job-related expenses. What is this?


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